We are currently experiencing a network issue at the Essex Record Office. This is affecting our Searchroom phone system meaning we cannot answer this line, nor can we change our outgoing message from one which states we are closed. We apologize for any inconvenience caused during this period.
You can write to us at: Essex Record Office, Wharf Road, Chelmsford, CM2 6YT
To order a duplicate birth, marriage or death certificate for Essex, please see our Certificate Copies page and use the online form. If you have a query about a certificate order or want to request an order form be posted to you, please contact us on email@example.com or 033301 32482.
If you have a query about your research or visiting the Searchroom, please see our Research pages. If you cannot find the answer you are looking for, please contact us on firstname.lastname@example.org or 033301 32497.
If you would like to order copies of any of our documents, please see our Reprographics page. If you would like advice or need to discuss an existing order, please contact us on email@example.com or 033301 32121.
Find out how we can help with your research with our professional Search Service and Latin translation and transcription services on our Search Service page. To discuss an order with us, please contact us on firstname.lastname@example.org or 033301 32497.
To discuss booking a group visit to the Essex Record Office or to book one of our expert staff to give a talk for your group, please contact us on email@example.com or 033301 32490.
To find out how we can help preserve your collections for the future with our high quality digitisation services, please see our pages on Digitisation Services and Sound and Video Services. If you would like to discuss a digitisation project with us, please contact us on firstname.lastname@example.org, or 033301 32486 (for digital imaging services) or 033301 32463 (for sound and video digitisation).
For information on how we could help look after your precious collections, please see our Conservation page for information about our conservation services. You can also contact us on email@example.com or 033301 32132.
If you have a query about donating or lending records, please see our Donation pages If you cannot find the answer that you are looking for, please contact us on firstname.lastname@example.org or 033301 32497.
You can e-mail the Saffron Walden Archive Access Point on email@example.com. The Access Point is staffed part-time. To speak to our Archive Assistant during opening hours, please telephone Saffron Walden Library on 033301 32636 and ask to be transferred to the Archive Access Point.
If you want to contact us about a research query or placing an order for copies of documents or for us to conduct a search for you, please e-mail us on firstname.lastname@example.org If you need to call us to make a payment, please follow the instructions below.
To call the UK from abroad, you first need to know your International Direct Dialling code (IDD). This is what tells your service provider you are dialling out of your national network. These vary from country to country.
Once you know the IDD for the country you are calling from, you should dial:
Your IDD followed by: 44 33301 32122
This number is for our Searchroom team. We will always do our best to answer it during Searchroom opening hours but sometimes the line is busy or our staff members are all occupied helping customers. If you don’t get through at first do please try again, or you can try this alternative number:
Your IDD followed by: 44 33301 32121
This number goes through to our document production team, who again will do their best to answer your call.
For any queries not outlined above please contact us on email@example.com or 033301 32497.